A Longwood, Fla., woman holds some of the daily prescription medications she needs. Eleven states have created public boards to lower the cost of prescription medications, and more than a dozen others ...

Two weeks have passed since the contract expired between Anthem Blue Cross Blue Shield of Colorado and CommonSpirit Health, leaving tens of thousands of patients without in-network access to their ...

Close-up of an angry patient pointing his finger at a doctor Physicians can take steps to reduce their risk of being sued by having a low threshold for discharging angry patients from their practice ...

Last week, I visited the American Museum of Natural History in New York with my kids. As I stared at one particular giant dinosaur, I thought to myself, "Hey, that's me!" Indeed, the magnificent ...

UK pharmacies have reported having to deal with angry and confused patients after the NHS booking system allowed non-eligible patients to book Covid jabs. According to Community Pharmacy England (CPE) ...

At one time in my career, I thought that referring patients with anger management problems directly into anger management groups was the smartest thing to do. I have since changed my mind. Here’s why: ...

Prevalence of difficult encounters among clinic patients was 0.17; characteristics that increased difficulty included depression, chronic pain. HealthDay News — Providers perceive 17% of clinic ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

In the realm of medical care for individuals grappling with dementia, a fundamental aspect crucial for both health care professionals and caregivers is understanding the terminologies that define the ...

Throughout your health career, you’ll inevitably encounter patients who’ll challenge your actions and words, causing you to question whether you made the right career choice. Empathy—truly ...