Apple is internally testing a new ChatGPT-like generative AI tool that will enable employees to offer faster technical support going forward. Apple recently launched a pilot program that provides ...

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Apple’s one-year standard warranty is a pretty good deal for U.S. consumers, but for their European counterparts the glass is half empty. The standard warranty in the E.U. for consumer goods is two ...

Apple's battle against the fast-spreading "MacDefender" Trojan just took a very interesting turn. According to a May 16 internal memo obtained by ZDNet security researcher Ed Bott, Apple is ...

I do desktop support for a Midwestern university, and among my areas is our desktop-publishing department. They've got a newish Core i5-powered 21.5" iMac. Since around April or so it's been ...