With an abundance of consumer data generated daily, business owners are witnessing a more complex business environment than ever post-pandemic. If customer information is not handled properly, it will ...

Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...

Discover the main differences between CRM and ERP and learn how each system has benefits that can enhance your business operations in our comprehensive guide. Customer relationship management (CRM) ...

Microsoft's introduction Wednesday of Dynamics 365, a cloud offering that combines the company's Dynamics CRM and ERP products while incorporating deep integration with Office 365 productivity apps, ...

SAP is the market share leader in the CRM, ERP, and SCM spaces, according to three reports from Gartner Dataquest. Gartner, which has traditionally measured market share in terms of new license ...

Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...

The business world seems to love acronyms, maybe nowhere more than in the technology industry, and maybe none so much as the TLA (three letter acronym). Acronyms certainly enhance recall, and they ...

Bridging The Gap Between CRM And ERP-Your Post-Sale Service Delivery Strategy We routinely speak with many service delivery executives who have implemented an ERP and/or CRM solution believing they ...

The Climb Up with Cindy Gordon: 'The Science of Selling' The onetime banker, consultant, venture capitalist, and a national technology guru is now running a digital startup and the ultimate goal for ...