What Do People Affected by Cancer Think About Electronic Health Information Exchange? Results From the 2010 LIVESTRONG Electronic Health Information Exchange Survey and the 2008 Health Information ...

A new website aims to give more support to people caring for older adults who are living with dementia. The online resource, the DICE Approach, offers free training in a comprehensive approach to ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

A systematic review of 45 studies found that physicians perceive one in six patient visits in non-psychiatric clinics as "difficult," and these encounters are more likely to involve patients with ...

In nonpsychiatric settings, primary care physicians consider 17% of their patients as “difficult,” particularly those who have anxiety or depression, according to research published Jan. 12 in Annals ...

Physicians viewed 17% of patient encounters as difficult, according to a meta-analysis. Patient characteristics associated with perceived difficulty included personality disorders, depression, anxiety ...

Some patients continually cancel their appointments, ignore your medical directions, treat your staff rudely, or send you harassing emails. Do you have to tolerate their behavior? No, these are all ...

Coaching dental clients about managing troublesome patients caused me to think about a scene in the movie "A Bronx Tale" that has stuck with me over the years. I often think about this movie scene ...

Nearly one-fifth of adult patient encounters in non-psychiatric settings were considered difficult by physicians, a meta-analysis found. The prevalence of difficult encounters was 17% across 10 ...