Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...

With an abundance of consumer data generated daily, business owners are witnessing a more complex business environment than ever post-pandemic. If customer information is not handled properly, it will ...

Managing customer relationships from outside your ERP (enterprise resource planning) system puts barriers between your processes and your customers' needs. Integrated Solutions, December 2001 Written ...

Businesses that love Java and are looking to move to open source may want to give Compiere a look. The system is a complete ERP and CRM suite that includes accounting, order entry, customer ...

Manufacturing teams juggle 5+ systems to answer one warranty question—frustrating customers and losing deals. New research ...

In today's rapidly evolving field service sector, the difference between success and failure often hinges on a simple yet crucial element: the integration of technology. Imagine a scenario where a ...

It is becoming increasingly difficult to function in the modern digital economy without some form of automated customer management. Not only has ecommerce turned even the smallest business into a ...