Information technology service management (ITSM) gives IT teams a structured system to improve IT services delivery, efficiency, and quality. The term “service” here can mean anything from managed IT ...

At its Team ’24 event in Las Vegas, Atlassian today announced that it is combining Jira Software with Jira Work Management into a single product under the “Jira” brand. “We believe great teams are ...

This is a comprehensive list of best project management ticketing systems, covering standout features, pricing, and more. Use this guide to find your best fit. Project management software has ...

TeamDynamix is replacing JIRA as our service management and ticketing system. JIRA has reached end-of-life and can no longer be updated. The TDX Service Management Platform will allow support teams to ...

Jira is a popular project management tool that was designed with product development teams in mind. Although it’s a versatile solution that can work for almost any type of project, it has a steep ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...