ALTHOUGH managing difficult or frustrating patients requires experience, clinicians can enhance their professional lives and job satisfaction while also improving patient outcomes by identifying ...

Nearly one-fifth of adult patient encounters in non-psychiatric settings were considered difficult by physicians, a meta-analysis found. The prevalence of difficult encounters was 17% across 10 ...

Doctors and other medical professionals face a myriad of difficult conversations and scenarios on a daily basis. When we think about emotional conversations, the first thought that comes to mind is ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

Caring for complex patients — those experiencing a laundry list of conditions simultaneously — can be challenging for any physician. From incorporating multiple specialists to working with social ...

Please provide your email address to receive an email when new articles are posted on . Setting proper expectations ahead of surgery makes for “happier patients, happier staff and happier doctors,” ...

The good news about cancer is that there are increasing numbers of people who are surviving after treatment, in some cases due to newer medicines and, in others, due to screening detecting the disease ...

Physicians viewed 17% of patient encounters as difficult, according to a meta-analysis. Patient characteristics associated with perceived difficulty included personality disorders, depression, anxiety ...