Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft has been positioning Copilot as the “UI for AI.” The company has already launched several variants of the GPT-4o-powered assistant for business and personal users. Now, as the next step in ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and compliance-aware routing without custom code.

NY, UNITED STATES, January 8, 2026 /EINPresswire.com/ — Inogic, a leading Microsoft Gold ISV Partner and pioneer in Dynamics 365 innovations, today announced a ...

Microsoft’s Sales, Service, and Finance Copilots are joining Microsoft 365 Copilot. Microsoft’s Sales, Service, and Finance Copilots are joining Microsoft 365 Copilot. is a senior editor and author of ...

Microsoft 365 Copilot Chat has been launched and has been design to reshaping how organizations approach productivity and collaboration by using advanced AI technology, including OpenAI’s GPT-4. This ...

Monday at the Sibos global banking event in Boston, Microsoft Corp. (Nasdaq “MSFT”) highlighted leading banking institutions that are modernizing their business operations and choosing Microsoft ...