Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks. The new agents, ...

Confused between Dynamics 365 vs Power Apps? Explore their key differences, real-world use cases, pricing insights, and expert guidance from Cynoteck to help you choose the right Microsoft solution in ...

AI agents are revolutionizing the workplace by performing actions autonomously for workers and, in turn, streamlining operations. Microsoft has sprinkled agents throughout its offerings to help ...

Microsoft is re-badging its Sales, Service, and Finance Copilots and slashing what it charges for them.… The software and cloud biz has confirmed the addition of "role-based AI solutions" to Microsoft ...

'They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,' says Jared Spataro, Microsoft CMO for AI at work. Microsoft appears to be ...