Recent studies, surveys, and HealthLeaders coverage highlight patient experience drawbacks for healthcare organizations. What are four things that detract from a positive patient experience at ...
Find out how they plan to boost patient experience in the years to come. The COVID-19 pandemic put patient experience on the back burner, but a survey from HealthLeaders suggests that this key ...
Patient satisfaction is an important part of hospital operations, but hospital leaders should consider the nuances of measuring patient experience before acting on survey results, according to a blog ...
ARLINGTON, Va.--(BUSINESS WIRE)--Surescripts®, the nation's leading health intelligence network, released a new report indicating that clinicians feel they have little ability to improve their ...
As we come to the end of another year, the changes and challenges of 2025 could yield opportunities for patient experience work in 2026. At the start of this year, we anticipated the launch of a new ...
The healthcare landscape is undergoing a dramatic transformation. Patients today are no longer passive recipients of care. Armed with information and empowered by choice, they expect a patient-centric ...
Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data ...
The healthcare industry is undergoing a significant transition period. Patients now expect the same level of convenience, personalization, and transparency from their healthcare providers that they ...
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