Japan is known for technological innovation and hospitality, influencing new hotel trends. Michelle Gross spent 4 nights at Yotel Tokyo Ginza, a hotel that leverages robots and automation. She says ...

The deployment aims to enhance operational consistency amid ongoing challenges in the labour market.

The days of a boring hotel room are over. Today’s traveler doesn’t just want a place to sleep; they want a unique experience that feels designed for them. The Henn na Hotel chain is a perfect example ...

A hotel that is managed almost entirely by robots. Robot hotels check people in via computer and provide towels, laundry and room service using mechanical robots. For emergencies and other services, ...

I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...