They'll no longer treat customer experience, employee experience, and partner experience as separate disciplines.

ActiveCampaign, a marketing platform provider, has acquired Feedback Intelligence, an artificial intelligence evaluation and analytics tool that turns raw conversations into actionable performance ...

Canva has brought brand intelligence directly into OpenAI's ChatGPT, enabling users to create designs, from client-ready pitch decks to social posts and posters, completely tied to their Canva Brand ...

AirOps is now available inside Anthropic's Claude, bringing AI search visibility, competitive intelligence, and content performance data into marketers' daily workflows.

CallRail, a lead engagement platform, has integrated its artificial intelligence voice agent, Voice Assist, with Calendly''s scheduling automation platform.

Socialhub's CIP, built on Microsoft Azure, consolidates customer data, analyzes it, and makes recommendations.

Functional programming with languages like Elixir and Clojure transforms e-commerce scaling from a costly infrastructure problem into a disciplined, modular challenge that businesses can solve with ...

Omilia's Self-Learning Agentic CX Platform offers continuous self-learning and autonomous CX agents built for mission-critical customer service operations.

Conga, a provider of configure, price, quote (CPQ), contract lifecycle management, and document automation, has acquired the B2B business of PROS Holdings, from certain investment funds affiliated ...

The next most important priority for CMOs in 2026 is deploying or updating their loyalty platforms.

AI Master Data, part of the Crisp Retail AI Suite, helps consumer packaged goods companies classify and segment products to inform business decision-making. By pairing AI-driven mapping with human ...

Upland Software, a provider of knowledge and content management software, has launched the Upland BA Insigh Platform with SmartHub, ConnectivityHub, AutoClassifier, Smart Preview, and Connectors to ...