Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

One of the most common safety steps used today is IVR verification, where banks confirm a transaction through an automated ...

As AI sweeps through every sector, some are held to a greater degree of scrutiny. Finance is one of them and CIOs across its ...

This toolkit is designed to help state and county agencies, advocates, and other stakeholders implement telephonic signatures ...

For Black History Month, World Cafe correspondent John Morrison kicks off a weekly series with a deep dive into the history ...

Mandiant says a wave of recent ShinyHunters SaaS data-theft attacks is being fueled by targeted voice phishing (vishing) attacks and company-branded phishing sites that steal single sign-on (SSO) ...

KXAN reviewed every record we could find of educators facing allegations of "inappropriate" comments about Kirk. Records we ...

Music therapy is a useful tool for clinicians and requires specific expertise. AI can be o help. I explain how LLMs are handy ...

Latency may be invisible to users—but it’s about to define who wins in AI. The opinions and analysis expressed in the above article are those of its author, and do not necessarily reflect the position ...

Bruce Springsteen has always held a mirror up to America. Sometimes that looks like 1975’s Born to Run, about escaping ...