Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

In October, the Danish military took us inside its Arctic operation as it sets out to prove to the U.S. and Russia that it is capable of defending Greenland. Photo: Eve Hartley/ Wall Street Journal ...

The hate symbol was found at Somers High School on Tuesday, Dec. 16, Somers Town supervisor Robert Scorrano said in an announcement the following day. Scorrano said the incident was addressed as soon ...

According to ElevenLabs (@elevenlabsio), the company has introduced a real-time AI Santa voice agent built on their Agents Platform and Scribe v2. This technology enables users to engage in natural, ...

It’s 10:30 on a Sunday night. You’re settling in for some rest before a busy work week when your phone pings — asking you to confirm a $10,000 transfer out of your checking account. Suddenly you’re ...

Voice AI agents are a rapidly evolving area in the business world, moving far beyond simple interactive voice response (IVR) systems. The trend is significantly impacting both customer loyalty and ...

Virtual receptionists are the clearest example of digital labor in action. These generative AI-powered tools are the new version of auto attendants and interactive voice response units. When built on ...

Are you excited about using technology to learn, teach, and be more productive? When you apply technology to purpose you can improve the way we communicate, learn, and share knowledge. Welcome! My ...

Mr Ivan Pinno (right), the co-founder of Digital Woman Uganda, after receiving a certificate for his innovation, Mobile Massive Open Online Course (Mobimocc), from Civicus Secretary General Mandeep ...

Tired of a brand voice that sounds like a corporate robot? We're breaking down 15 of the best brand voice examples from disruptive startups to global icons. Steal these lessons for your own small ...