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  1. How can I get an updated modem? - Spectrum Community

    Sep 24, 2024 · The fastest way to get an updated modem is to stop at one of our Spectrum stores and swap the modem. You can visit the following site to find the closest Spectrum store and setup an …

  2. I received the new modem from Spectrum. Will I be charged for this …

    Oct 31, 2024 · I currently use a different modem that I purchased several years ago. Will the cost of the new modem from Spectrum be charged to me? And how much is that?

  3. Authorized Modems to Use on the Spectrum Network

    Sep 28, 2020 · Here is a list of modems authorized for use. The list is updated regularly. Authorized Modems to Use on the Spectrum Network This discussion has been closed.

  4. Getting replacement router and modem — Spectrum Community

    Aug 17, 2024 · Is it possible to have a replacement router and modem sent to me and I can ship the old ones back?

  5. The change in wifi router caused connectivity problems - Spectrum …

    Oct 4, 2023 · The new routers still have both 2.4Ghz and 5Ghz WiFi, they just broadcast both under the same network name and use band steering to make sure you are on the best network for your …

  6. Internet disconnects multiple times a day - Spectrum Community

    Jul 13, 2022 · I installed the new modem yesterday. The disconnects are still happening, but the new modem recovers much more quickly. Hopefully with it being a Spectrum modem and much newer it …

  7. Why did Spectrum "upgrade" me from DOCSIS 3.1 to DOCSIS 3.0 …

    Nov 8, 2023 · I got the "upgraded" modem today, and it is an Arris TM1602A DOCSIS 3.0 modem. This is a lower class modem than what I have. Why would I want to replace my Motorola modem with this …

  8. Why is the new modem I was forced to accept making ... - Spectrum …

    Apr 17, 2022 · About a week ago, I started receiving emails and texts that Spectrum was sending me an unsolicited new modem that I was expected to install myself.

  9. Constantly Losing Connection — Spectrum Community

    Jul 20, 2024 · I previously had a modem/wifi in one and received an email from Spectrum that it was outdated and needed replaced. The new equipment has given me more problems. I use the XUMO …

  10. Why won’t my printer work with new, upgraded router and modem?

    Mar 15, 2024 · Why won’t my printer work with new, upgraded router and modem? DLH6653 Posts: 2 Spectator March 2024 edited January 2025 in Spectrum Archives: 2020 - Present