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  1. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track, and manage an organizations relationships and interactions with existing and potential …

  2. AI in CRM (Customer Relationship Management) | IBM

    AI in customer relationship management (CRM) enables organizations to automate business processes by organizing and managing customer information with ease.

  3. What Is Software as a Service (SaaS)? | IBM

    Software as a service (SaaS) is application software hosted on cloud and used over an internet connection by way of a web browser, mobile app or thin client.

  4. Qu’est-ce que la CRM ? | IBM

    La gestion de la relation client (CRM) est un ensemble de technologies intégrées utilisées pour documenter, suivre et gérer les relations et les interactions d’une organisation avec ses clients …

  5. Microsoft Dynamics 365 On-Premises Cumulative Updates

    Sep 1, 2020 · More Information Cumulative updates available for Microsoft Dynamics CRM 9.1 The following table lists the available cumulative updates for Microsoft Dynamics CRM 9.1. …

  6. What Are Enterprise Applications? | IBM

    Enterprise applications are large-scale software solutions designed to streamline and automate various processes of an organization’s operations.

  7. Amdocs CRM - IBM

    Summary The following table provides a summary of the Gateway for Amdocs CRM. Compatibility This sections describes the platforms and databases with which the Gateway for Amdocs …

  8. CRM-ERP integration: Accelerate with AI - IBM

    Nov 25, 2025 · CRM and ERP integration links customer, sales and operational data in real time to eliminate silos, reduce manual work and provide accurate information across teams.

  9. How to customize the Alphabet Bar for the CRM Application Grids …

    Describes how to customize the Alphabet Bar that is displayed at the bottom of the CRM Application Grids for Microsoft Dynamics CRM 4.0.

  10. What is application integration? - IBM

    Application integration is the process of connecting different applications, systems and subsystems to create seamless processes and workflows and a single, unified system.